Telephony

Modern voice: cloud PBX, Microsoft Teams Phone, call flows, and analytics.

Ask about fixed-fee bundles and rapid onboarding.

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What you get

  • Cloud PBX & IVR design
  • Teams Phone, SBC, numbers/porting
  • Contact center & reporting
  • QoS, survivability, emergency compliance

Outcomes

  • Higher uptime, fewer tickets, safer endpoints
  • Clear SLAs and reporting for leadership
  • Predictable costs; better vendor leverage

Add-ons

  • vCIO / roadmap & budgeting
  • Compliance (CIS, NIST CSF, HIPAA, PCI)
  • After-hours support / 24×7